Privacy Policy

myglucose.eu, Last updated: 06.01.2026

This Privacy Policy explains how myglucose.eu, operated by SIA Medivar, collects, uses, stores, protects, and shares personal information when you visit our website or purchase products from us. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and applicable national laws.

1. Data Controller

SIA Medivar
Legal form: Limited liability company (SIA)
Registration number: 40203613240
VAT number: LV40203613240
Registered address: Skanstes iela 52, Rīga, LV-1013, Latvia
Contact email for privacy matters: info@myglucose.eu

For the purposes of this Privacy Policy, “we”, “us”, or “our” refers to SIA Medivar, the data controller responsible for processing your personal data.

2. Scope of This Policy

This Privacy Policy applies to all natural persons who:

• visit or use the myglucose.eu website,
• purchase products from our online store,
• create an account or provide personal data in connection with our services.

Personal data is processed only in accordance with this Privacy Policy and applicable data protection laws.

3. Categories of Personal Data We Collect

We may collect and process the following personal data where necessary:

Identity & contact data

• Full name
• Email address
• Postal address
• Phone number

Account data

• Login credentials (encrypted)
• Account history

Transactional data

• Order details
• Payment confirmation (we do not store full card details)

Marketing preferences

• Subscription status
• Consent records

Technical & device data

• IP address
• Browser type
• Cookies and similar technologies

We collect personal data when you voluntarily provide it (e.g., placing an order, subscribing to a newsletter, or contacting customer support).

4. Purposes of Data Processing

We process your personal data for the following purposes:

4.1 Order fulfillment

• Processing and shipping orders
• Customer support

4.2 Communication

• Responding to inquiries
• Sending order-related information

4.3 Marketing

• Sending promotional emails

4.3 Analytics

• Improving website functionality and performance

4.4 Legal compliance

Meeting tax, accounting, and legal obligations

5. Legal Basis for Processing

We rely on the following legal bases under GDPR:

• Contract performance: to fulfill your order.
• Consent: for marketing communications and cookies.
• Legitimate interests: for fraud prevention and analytics.
• Legal obligations: for recordkeeping and compliance.

6. Cookie and Tracking Technologies

We use cookies and similar technologies for:

• Essential site functionality
• Performance analytics
• Marketing personalization

Categories include:

• Necessary cookies (required for site operation)
• Performance cookies (analytics)
• Marketing cookies (if consented)

You may manage your cookie preferences via the cookie banner or your browser settings. Our separate Cookie Policy provides details.

7. Data Sharing and Third-Party Processors

We may share your personal data with:

• Payment processors
• Logistics and delivery partners
• IT service providers
• Analytics and marketing service providers

All third parties are contractually bound to protect your data according to GDPR.

We may also disclose your data to comply with legal requirements or to protect our rights.

8. International Data Transfers

Your data may be transferred outside the EU/EEA to service providers that implement appropriate safeguards such as Standard Contractual Clauses.

9. Data Retention

We retain your personal data:

• as required for contract performance,
• in accordance with legal retention requirements,
• only as long as necessary for the purposes described.

Data no longer needed is securely deleted or anonymized.

10. Your Rights Under GDPR

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Data portability

To exercise your rights, contact info@myglucose.eu

11. Profiling and Automated Decisions

We may analyze data to improve our services but do not make automated decisions that have legal or significant effects on individuals.

12. Security Measures

We implement appropriate technical and organizational safeguards to protect personal data from unauthorized access, loss, or misuse.

13. Privacy Policy Changes

We may update this policy to reflect legal or operational changes. The latest version will always be available on the Website.

14. Complaints

If you believe your data protection rights have been violated, you may contact us at info@myglucose.eu or file a complaint with your national data protection authority.

SIA Medivar var izmantot jūsu personas datus un pirkumu statistikas datus, lai veiktu profila analīzi ar mērķi labāk izprast jūsu vajadzības un tādējādi piedāvāt jums labākas preces un pakalpojumus. SIA Medivar neveic juridiski saistošus lēmumus, kas balstīti uz profilēšanas rezultātiem.

15. Contact Information

SIA Medivar
Email: info@myglucose.eu

For further questions about this Privacy Policy or data processing, please contact us.